Request for Proposals:

Water/Fire Mitigation and Remediation

March 11, 2024

The submission period ended on April 5, 2024, 3:00 pm.

We are pleased to announce that, as a result of our evaluation for the proposals received for the Water/Fire Mitigation and Remediation RFP, THA will be awarding contracts to: 

  • Servpro Puyallup 
  • Paul Davis Restoration of Tacoma 
  • Service Master of Tacoma 

THA thanks you for your interest. 

If you have any questions, please reach out to THA’s Contract and Procurement team at

I. Introduction:

The Tacoma Housing Authority is seeking bids for Water/Fire Mitigation and Remediation.

II. Schedule:

RFP Release Date3/8/2024n/a
RFI Deadline3/22/20243:00 pm
RFP Submission Deadline4/5/20243:00 pm
THA evaluation period4/5/2024-4/12/2024n/a
Notice of Award4/12/2024n/a
Anticipated Contract Start Date4/15/2024n/a

III. Scope of Work: Water/Fire Mitigation and Remediation

Location: Multiple THA properties

  • 24/7 Emergency Response Teams
  • Water damage Mitigation/Restoration
  • Fire damage Mitigation/Restoration
  • Demolition
  • Repair/Reconstruction
  • Sanitization

IV. Desired Qualifications: 30 pts.

  • Demonstrated expertise in handling complex damage restoration projects including detailed methodologies for water extraction, drying, soot and smoke removal, and structural repairs.
  • Certification from recognized industry bodies, such as the Institute of Inspection Cleaning and Restoration Certification (IICRC), indicating professional competence in restoration techniques.
  • Availability of advanced diagnostic and restoration equipment capable of addressing large-scale and complex damage scenarios.
  • A proven track record of rapid emergency response, minimizing further damage, and effectively restoring properties to pre-loss conditions.
  • Experience in working with housing authorities or similar organizations, with references or case studies to validate successful project completions.
  • Demonstrated ability to work collaboratively with insurance companies, ensuring a smooth and efficient claims process for affected residents.
  • Commitment to safety, including adherence to all relevant health and safety regulations during the restoration process.
  • Capability to provide comprehensive mold remediation services, following the latest industry standards and practices.
  • Financial stability and the ability to scale resources in response to large-scale disaster events.
  • Content Handling, Cleaning and Storage: 10 pts
    • Information on locally owned facilities for content storage.
    • In-house capabilities for contents cleaning, packing, and moving, including:
      • Supporting Documentation
      • Customer References to showcase quality of service
  • Construction Capabilities: 10 pts
    • A summary of construction projects managed in the previous 12 months.
    • Customer references for these projects

To ensure transparency and accuracy of the information provided, the Tacoma Housing Authority will conduct site inspections of selected respondents’ facilities and operations. This process aims to verify the equipment, resources, and team capabilities as outlined in the proposals. Respondents should be prepared to facilitate these inspections, providing access to their premises, equipment, and personnel as required to substantiate the claims made in their proposal submissions.

V. Proposal Requirements:

For the proposals to be considered responsive, vendors should submit the following with their bid packet:

  • Cover Letter
  • Company Qualifications
  • Completed Contractor/Vendor Intake Form – Exhibit C
  • OMWBE Certification if applicable
  • MWBE Self Attestation if applicable
  • Content Handling
  • Construction Capabilities
  • Completed Price List

VI. Evaluation Criteria:

Complete Proposal Packet20 pts.
Cover letter10 pts.
Company Qualifications20 pts.
OMWBE certified businesses, if not certified, a self-attestation form must be completed attached)10 pts.
Content Handling10 pts.
Construction Capabilities10 pts.
Price List20 pts.

VII. Proprietary Proposal Material:

Any records or materials submitted to Tacoma Housing Authority become public records under Washington State law (see RCW Chapter 42.56, the Public Disclosure Act).

VIII. Exhibits to RFP:

Contact Information:

If you have any questions or require additional information, please contact THA’s contracting team at