Skip to main content
Alert icon
Our offices are closed to the public on Mondays, Wednesdays and Fridays until October 1, 2023. We will have regular office hours on Tuesdays and Thursdays.
  • News
  • Resources
  • Contact Us
  • Careers
  • MyApps
Home
  • Find Housing
    • Waitlist
      • Orientation & Briefing
      • Waitlist FAQs
    • General Eligibility
    • Rental Assistance Programs
      • Housing Choice Voucher Program
      • Housing Opportunity Program
      • Eligibility Requirements
    • Properties
    • Food & Health Resources
    • Housing Assistance
      • Homebuying Assistance
  • Current Clients
    • Pay Rent
    • Request Repairs
    • Change of Circumstances
    • Moving & Portability
      • Porting FAQs
    • Client Support & Empowerment
      • Employment & Asset Building Support
      • Resident Councils
      • Reasonable Accommodation for Individuals with Disabilities
      • 2GEN Program
      • Tuesdays at the Bay
      • Financial Resources
      • Additional Resources
    • Education Support
      • Children’s Savings Accounts
    • Know Your Rights
      • Civil Rights
      • Immigrant Rights
      • Reasonable Accommodation Requests
      • Violence Against Women Act (VAWA)
      • Translation & Interpretation
      • Register to Vote
    • Client FAQs
    • Client Forms
  • Landlords
    • Benefits
    • Landlord Responsibilities
    • Request Rent Increases
    • Payment Standards & Utility Allowances
    • Landlord Advisory Board
    • Landlord FAQs
    • Landlord Forms
  • Vendors & Contractors
    • Small Works Roster
    • Current Bids & Proposals
    • Insurance Information
    • Resources
  • About Us
    • Vision, Mission & Values
    • Board of Commissioners
      • Meeting Schedule
      • Agendas
      • Minutes
      • Motions
      • Resolutions
      • Packets
      • Strategic Objectives
      • Board Meetings
    • Who We Serve
    • Programs & Projects
      • Real Estate Development
      • Community Development
      • Education
    • History
    • Awards
    • Affiliations
    • Plans, Policies & Reports
    • Public Records Request
    • Careers
      • Hiring Process
    • Contact Us
      • Landlord Engagement Team
      • Rental Assistance Department
  1. Home
  2. About Us

Contact Us

Office Hours

Our offices are using a modified schedule through September 2023, and will only be open Tuesdays and Thursdays. Starting October 2, we will return to our regular office schedule and open Monday, Tuesday, Thursday and Friday.

Our main office is open from 9:00 am–4:00 pm on Tuesdays and Thursdays. You can find the hours for our individual property offices by visiting our properties list.

Our Customer Care Team is available by phone at (253) 207-4400 Monday, Tuesday, Thursday & Friday, 9:00 am to 4:00 pm.

  • Address: 902 South L Street, Tacoma, WA 98405-4037
  • Main Telephone: (253) 207-4400
  • TDD/TTY: 1 (800) 545-1833 EXT. 249
  • Emergency Telephone (after hours) (253) 620-3701
Directions to main office

Please check in at the reception desk inside the main doors on the 1st floor.

Reach us by email

For questions or information related to our waitlist or applicants, you can email eligibility@tacomahousing.org.

To contact us about general voucher holders, you can email customercare@tacomahousing.org.

Property Offices

Offices are available onsite for most of THA’s Affordable Housing Properties, with their own regular office hours throughout the week.

Our Properties

Voucher Program

Are you a current voucher program participant with Tacoma Housing Authority or have questions about our program? Click the button below to contact us!

Rental Assistance Department
  • About Us
  • Vision, Mission & Values
  • Board of Commissioners
    • Meeting Schedule
    • Agendas
    • Minutes
    • Motions
    • Resolutions
    • Packets
    • Strategic Objectives
    • Board Meetings
  • Who We Serve
  • Programs & Projects
    • Real Estate Development
    • Community Development
    • Education
  • History
  • Awards
  • Affiliations
  • Plans, Policies & Reports
  • Public Records Request
  • Careers
    • Hiring Process
  • Contact Us
    • Landlord Engagement Team
    • Rental Assistance Department
Tacoma Housing Authority

The primary mission of the Tacoma Housing Authority is to provide high quality, affordable housing and supportive services to persons and families in need.

  • About Us
  • Find Housing
  • Current Clients
  • Landlords
  • Vendors & Contractors
  • Waitlist
  • Contact Us
  • Careers

902 South L Street
Tacoma, WA 98405-4037

(253) 207-4400
  • instagram
  • twitter
  • facebook
  • linkedin
© 2023 Tacoma Housing Authority
  • Privacy Policy
  • Terms of Use
  • Accessibility Statement