Contact Us
Office Hours
Our offices are using a modified schedule through September 2023, and will only be open Tuesdays and Thursdays. Starting October 2, we will return to our regular office schedule and open Monday, Tuesday, Thursday and Friday.
Our main office is open from 9:00 am–4:00 pm on Tuesdays and Thursdays. You can find the hours for our individual property offices by visiting our properties list.
Our Customer Care Team is available by phone at (253) 207-4400 Monday, Tuesday, Thursday & Friday, 9:00 am to 4:00 pm.
- Address: 902 South L Street, Tacoma, WA 98405-4037
- Main Telephone: (253) 207-4400
- TDD/TTY: 1 (800) 545-1833 EXT. 249
- Emergency Telephone (after hours) (253) 620-3701
Please check in at the reception desk inside the main doors on the 1st floor.
Reach us by email
For questions or information related to our waitlist or applicants, you can email eligibility@tacomahousing.org.
To contact us about general voucher holders, you can email customercare@tacomahousing.org.
Property Offices
Offices are available onsite for most of THA’s Affordable Housing Properties, with their own regular office hours throughout the week.
Voucher Program
Are you a current voucher program participant with Tacoma Housing Authority or have questions about our program? Click the button below to contact us!