You can get started from the portal homepage at portal.tacomahousing.org. From there, click on the login link that applies for you:
- Applicant Login if you are applying for THA housing waitlist or services.
- Resident Login if you are a THA tenant or voucher holder.
- Landlord Login if you are one of our landlord partners.
When you reach the login screen, click on the link near the bottom of the page labeled, “Click here to register.“
Residents and Landlords will be asked for a registration code, which we will send to you separately. Enter your code and select the “Go” button.
Residents: If you cannot locate your code, you can call our office at (253) 207-4400 or email
Applicants do not need a registration code.
When you reach the registration screen, you’ll be asked to enter your personal information.
Residents should use the first and last name of the head of your household.
Landlords should fill in the Last Name field with the name listed on the registration letter we have sent to you.
We suggest filling in the First Name field with this same name, so that both fields match.
Landlords will have an additional, optional “Account Nickname” field, which you can use to help organize your account if you have multiple properties with different registration codes.
Log in to your account
Once you register, we will also send you an email to confirm that your account has been created.
Once you register, you will see a message confirming that your account has been created. We will also send a confirmation message to your email address.
You can access your account using the link labeled “Click here to sign in.”
On the login page, you have three options. Select “Continue with Email” to log in using your email address.
Enter the email address you used to register and then choose one of the verification options.
Select “Send Verification Code” to have a 6-digit code sent to either your phone number or email address.
Select “Email a Link to Login” to have a link sent to your email address. You can click this link to access your account.
If you choose to get a verification code, you’ll be shown a prompt where you can enter it. Click the “Verify OTP” button once you’ve entered the code to access your account.
Once you’ve registered and logged in, you’ll be taken to our dashboard. From here, you can follow the links to find the THA services relevant to you.
Applicants will still need to submit a waitlist application after finishing the registration. Creating an account does not automatically add you to a waitlist.