We are here to help you if you received a late-rent notice.
We understand this is a stressful time for you and your family. Our staff will try our best to direct your questions to the right people with answers or get you connected to community resources that can help.
Questions about your lease or owed rent:
Contact your property manager listed on the notice you received.
Questions about community resources & supports:
Contact the Client Support & Empowerment (CSE) Team and get connected to a Community Advocate:
- Email: Contact-CSE@tacomahousing.org
- Phone: (253) 682-1224
We are here to help you plan for next steps.
A Community Advocate can help you with:
- Thinking through your options for addressing your financial and housing concerns.
- Getting you connected to a career coach.
- Connecting you to services and resources that can help you with your personal needs and concerns.
Guaranteed Income Project
Growing Resilience in Tacoma (GRIT) 2.0 will provide guaranteed cash gifts to low-income, single-head-of-household families from April 2024 to June 2025. Earn $500 a month for 12 months, with no strings attached.
Free Tax Filing Assistance
You may be eligible for a $1200 Working Families Tax Credit! Call 2-1-1 for an appointment and site locations today!
The Volunteer Income Tax Assistance program provides free support with tax filing to help you get the most out of your tax refund.
Frequently Asked Questions
Will Tacoma Housing Authority accept partial payments of my owed rent?
Yes! Residents who have not received a 30 day pay-or-vacate notice can make partial payments to pay down their owed balance.
Once a resident receives a 30 day pay-or-vacate notice, they must pay their rent balance in full.
What do I do if I will be late on making a payment?
If you can make a full payment of your full rental arrear but will miss the deadline of your notice, contact your property manager or CSE immediately to inform them of your situation.
Can I request a Grievance if I experienced a hardship and am unable to pay rent?
Yes! Request a grievance within 10 business days of getting a notice. A written request is needed. You may request an informal hearing online or contact your property manager or CSE if you need help.
Grievance requests are available to THA households on a public housing or voucher program.
Can I still file a Change of Circumstances or request Reasonable Accommodation?
Yes! You can request a Change of Circumstances or Reasonable Accommodation online or contact your property manager or CSE.
I experienced domestic violence during my time as a THA tenant, do I have rights?
Yes! You have rights under a federal law called the Violence Against Women Act (VAWA). Please contact your property manager or CSE for more information and assistance.
Free legal help & mediation
These providers operate independently of THA, and their information may be subject to change. Please contact the providers directly to learn more.
Community Resources
These providers operate independently of THA, and their information may be subject to change. Please contact the providers directly to learn more.