Late Rent Support
We are here to help you if you received a late-rent notice
We understand this is a stressful time for you and your family. Our staff will try our best to direct your questions to the right people with answers or get you connected to community resources that can help.
Who do I contact at Tacoma Housing Authority if I have questions?
Questions about your lease or owed rent
Contact your property manager listed on the notice you received.
Questions about community resources & supports
Know your rights as a tenant!
What is the Covid Repayment Agreement (CRA)?
The CRA is an agreement between tenants and THA where the tenant signs a contract to pay owed rent between November 2022 and April 2023 in small portions over time.
- Missing just 1 CRA payment may lead to a default on your rent.
What do I do if I will be late on making a payment?
If you can make a full payment of your full rental arrear but will miss the deadline of your notice, contact your property manager or CSE immediately to inform them of your situation.
Can I request a Grievance if I experienced a hardship and am unable to pay rent?
Yes! Request a grievance within 10 business days of getting a notice. A written request is needed. You may request an informal hearing online by going to: www.tacomahousing.org/resources/informal-hearing or contact your property manager or CSE if you need help.
- Grievance requests are available to THA households on a public housing or voucher program.
Can I still file a Change of Circumstances if my income has changed?
Yes! Request a Change of Circumstances by filling out our Change of Circumstance Form or contact your property manager or CSE.
Is there time to request a Reasonable Accommodation?
- Yes! Complete the form by filling out our Reasonable Accommodation Request Form or contact your property manager or CSE for help.
I experienced domestic violence during my time as a THA tenant, do I have rights?
- Yes! You have rights under a federal law called the Violence Against Women Act (VAWA). Please contact your property manager or CSE for more information and assistance.
Free legal help & mediation is available
|Types of Resources||Who can use this resource?||Contact|
|Youth School supplies|
School breakfast & lunch
|Families with school-aged children||Michelle Birge, McKinney Vento|
|Emergency cash assistance that can be used for eviction, food, utilities, medical, and other necessities. Typically can apply for up to $1250||Family must be receiving some benefit through DSHS and NOT TANF||DSHS Emergency Assistance|
Call your local office or apply online at www.washingtonconnection.org
|Emergency Rental assistance (beginning 10/01/2023)|
|Low-Income and must provide documentation||MDC|
Call: (253) 383-3921
|Emergency Rental Assistance|
|Must be a participant at the St. Francis clothing bank|
Must be in specific zip codes
322 7th Street SE Puyallup, WA 98372
|Can sleep overnight in your car|
Typically have security
Wash stations and bathrooms
Service coordination on-site
|Everyone||Safe Parking Sites|
This page will have most up-to-date info for contacts/locations
|Must be experiencing homelessness||Call: 211|
On-site case workers
Coordinated Entry intake specialists
|Per site: “Family” is defined as a parent or parents with minor children in their custody, or a pregnant person||Family Day Center|
5050 S Tacoma Way
Call: (253) 471-5340