Federal Casework Resources
Congressional offices have district caseworkers who can help to streamline, fix, or provide communication to issues with federal agencies for constituents. If you are having trouble getting a timely response from a federal agency, or if you feel you’ve been treated unfairly, these offices can be another resource to assist you in getting the assistance you need.
Every congressional office has a casework program, in both the United States Senate and House of Representatives. You can find the offices for representatives serving the Tacoma area in the list below:
- Rep. Derek Kilmer (WA-6): https://kilmer.house.gov/helping-you/help-with-a-federal-agency
- Rep. Adam Smith (WA-9): https://adamsmith.house.gov/how-can-i-help-you
- Rep. Marilyn Strickland (WA-10): https://strickland.house.gov/services/help-federal-agency
- Sen. Patty Murray: https://www.murray.senate.gov/help-with-a-federal-agency/
- Sen. Maria Cantwell: https://www.cantwell.senate.gov/services/help
If you don’t know who your representative is, the U.S. Census Bureau maintains a tool to help identify what congressional district you live in. Senators Murray and Cantwell both represent the entire state of Washington.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number for a case involving Social Security
- VA claim number for a case with Department of Veterans Affairs
- Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.
- Your address, home phone number and daytime phone number (if different than home) so the office can contact you for any additional information
- Copies of any related documents or correspondence that you may have from the agency involved