Public Comment

Grievance Process

August 14, 2020

The public comment period ended September 13, 2020


Tacoma Housing Authority (THA) seeks comments and suggestions about a change it is considering to its Grievance Process for Applicants and Participants. 

Proposed Changes

THA proposes changes to its Grievance Process for applicants and participants. The Grievance Process includes THA’s policies for its informal reviews and informal hearings. Informal reviews (for applicants only) and informal hearings (for participants only) provide an opportunity to appeal or dispute certain types of decisions made by THA – most used to appeal or dispute a decision to deny or end housing assistance.

We also need to revise our Administrative Plan to reflect the proposed changes. View a draft version of this updated plan here.

Leave a Comment on the Grievance Process

You may fill out our online form or contact Ava Pittman, Planning and Policy Analyst via the options below:

  • Phone: 253-274-5581
  • Email:
  • Address: 902 S. L Street, Tacoma, WA 98405

Deadline for Comments

We will receive comments regarding the proposed changes during a 30-day public comment period from August 14, 2020 to September 14, 2020. We need all feedback by 5 pm, September 14,2020.

The Tacoma Housing Authority Board of Commissioners will vote on the adoption of this policy on Thursday, October 28 at 4:45 pm at Dixon Village, 5420 S. Stevens, Tacoma, WA 98409. 

Meeting dates, locations, and times are subject to change. Up-to-date information is posted on the Tacoma Housing Authority (THA) website. You may contact the THA office the week prior to the scheduled meeting to confirm this information. The sites are accessible to persons with disabilities. Persons requiring special accommodations should contact Sha Peterson at (253) 207-4450, before 4:00 p.m. the day before the scheduled regular meeting.